These terms and conditions apply to all our services available online, through any mobile device, by email or by telephone. By accessing, browsing and using this website and / or by completing a reservation, you acknowledge to have read, understood and agreed to these terms and conditions below (and our privacy statement).
The pages of this website, the content and infrastructure of said pages are owned, operated and provided by Family Hotels Greece and are provided for non-commercial use only, subject to the terms and conditions you can see below.
“Family Hotels Greece”, “us”, “we” or “our” means Family Hotels Greece.
“Platform” means the website owned, controlled, managed, maintained and/or hosted by Family Hotels Greece and on which the “Service” is provided.
“Service” means the reservation facilitation made by the website.
“Property” means the provider of accommodation (e.g. hotel, guesthouse, farm stay, villa).
SCOPE OF SERVICE
Through the Platform, Family Hotels Greece provide an online platform through which Properties can showcase and promote their properties. Any reservation is made directly with the property by you, either through the property’s booking platform or by telephone or email made by you directly to the property.
You are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, reservations, tickets, products or services available on our Platform for any commercial or competitive activity or purpose.
All prices mentioned on the properties’ pages are the lowest possible in the low season. Current prices are only provided by the Properties in their own websites, links to which you can find in our website.
PRIVACY AND COOKIES
FREE OF CHARGE
Our services are free of charge. We do not charge you for visiting our website, there are no memberships and there are no additional (reservation) fees to the property rate.
Properties pay a 3 month membership fee or a commission amount and in return Family Hotels Greece publish their property page (some with our own photos and our own review) on our platform, promote their properties on our social media and blogs.
For the service offered, Family Hotels Greece works with hotels and other entities over which it has no direct control. Family Hotels Greece does not have its own hotel complexes or hotels lines, in order to be responsible for their proper or incorrect operation. The role of Family Hotels Greece is purely mediated in order to provide services to family travelers and is not responsible in any case for any anomalies that may occur, which it is not able to predict and / or control effectively as for example:
- Accidents, diseases or unpleasant organic effects from climatic conditions, epidemics, pandemics, food poisoning or inadequate cleaning conditions.
- Any difficulties that may be caused by unforeseen situations or events of force majeure, such as adverse weather conditions, strikes, coups, wars, fires, earthquakes, floods and any other similar situation.
- Damage, loss or theft of luggage, personal belongings, money or travel documents and any consequences of a criminal or other criminal act.
Family Hotels Greece will have absolutely no liability for any damages that may be caused to the family traveler if these damages result from acts or omissions:
a) of the customer himself,
b) of the property
c) of a third party other than the provision of the services provided in the contract and which the parties could not anticipate or avoid them,
d) by force majeure.
Since Family Hotels Greece does not make direct reservations, we are not liable to any cancellations made by the property and any cancellations needed by you, must be done directly with the property, without Family Hotels Greece’s interference.
INTELLECTUAL PROPERTY RIGHTS
The software required for our services and is available to or used by our Platform, as well as all intellectual property rights (including copyrights) of the contents and information (texts, photos, design) on our Platform are owned by Family Hotels Grece and the properties, its suppliers, providers, designers and developers.
Family Hotels Greece exclusively retains ownership of all rights all intellectual property rights, the look and feel, infrastructure of the Platform on which the service is made available. You are not entitled to copy, scrape, hyper-/deep-link, publish, promote, market, integrate, utilize, combine or in any case use the content of our brand without our express written permission.